Shipping Policy

Effective Date: 18-Feb-2024

1. Introduction
Welcome to Zubu Infotech Pvt Ltd. Our Software as a Service (SaaS) products are delivered digitally, ensuring immediate and convenient access for our customers. This policy outlines our shipping terms for digital products and any physical items associated with our services.

2. Digital Product Delivery
All SaaS products, including software, updates, and licenses, are delivered electronically. Upon successful purchase, you will receive a confirmation email containing download links and activation instructions.

3. Delivery Timeline
– Immediate Access: Digital products are accessible immediately after payment confirmation.
– Email Confirmation: A confirmation email with access details will be sent within minutes of purchase.

4. Physical Items
While our primary offerings are digital, any physical items such as promotional materials, merchandise, or hardware components (if applicable) are subject to the following shipping terms:
– Processing Time: Orders are processed within 2-3 business days.
– Shipping Time: Depending on your location, shipping times may vary between 5-10 business days.
– Shipping Costs: Any applicable shipping costs will be calculated and displayed at checkout.

5. Shipping Methods
We partner with reputable shipping carriers to ensure the timely and safe delivery of any physical items. Tracking information will be provided once the item is shipped.

6. International Shipping
We offer international shipping for physical items. Please note that delivery times and shipping costs may vary based on the destination country. Customers are responsible for any customs duties or taxes that may apply.

7. Order Tracking
For physical items, a tracking number will be provided via email once your order has been shipped. You can use this number to track your shipment’s progress on the carrier’s website.

8. Shipping Restrictions
– P.O. Boxes: We do not ship physical items to P.O. Box addresses.
– Restricted Items: Some items may be subject to restrictions based on local laws and regulations.

9. Contact Information
For any questions or concerns regarding our shipping policy, please contact our support team:
– Email:
– Phone: 9370302331
– Support Hours: IST (9:00 to 20:00)

10. Changes to this Policy
We may update our shipping policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Thank you for choosing Zubu Infotech Pvt Ltd. We are committed to providing you with seamless digital and physical product delivery.

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